Tell us about your experience with Shoprite

The condition that the store is in is unacceptable. I went to buy a few groceries there, when I realised that their refrigerators are not working. The whole fridge was filled with warm beverages that were supposed to be cold. To add to the non-functional fridges the store has escalators that do not work and customers have to carry their heavy groceries up the stairs. Lastly the store does not have a fresh smell, how does a grocery chain that grosses billions every year have a store that has offensive smells.

What about your experience did you like/dislike the most?

The store's offensive smell.

Do you have any suggestions on how they can improve?

A store revamp would be great .