Takealot

Which channel did you use to engage with Takealot?

Website

Tell us about your experience with Takealot

I ordered a book for my girlfriend in January and it indicated that it would be there by March. I had completely forgotten about it when I got the call this morning that they had delivered it. I should be pissed that they did not inform me prior to delivering but they couldn't have chosen a better day.

What about the user experience did you like/dislike the most?

The perfect timing!

Do you have any suggestions on how they can improve?

Inform recipients 24 hours before a delivery is made