Tell us about your experience with Serta Bedding
The faulty and inferior material used on their Base and Mattress which disintegrated within two years and they refused to listen nor sort out the problem and I suffered a huge loss being a pensioner. I have emailed and telephoned but to no avail. They refuse to even reply.
What about your experience did you like/dislike the most?
Their customer care staff and also their manager are very rude and arrogant and have no respect for senior citizens
Do you have any suggestions on how they can improve?
I need them to compensate me for my loss. a replacement will be much appreciated