Tell us about your experience with SARS

I've been trying to activate my tax number its been a year already and each time I go there I get different information from a consultant. their system is poor and the consultant is incompetent. last year February I was informed that I don't have an active tax number by a company who I previously worked for, they noticed this while they were processing my payments. when I go to SARS I was told that I have two tax numbers that are active on my profile and they will deactivate the other and keep one. till to date, this hasn't been resolved, every time I go there its different consultants with a different story. I am so frustrated I need my money and I cant get it because of their poor services and incompetence.

What about your experience did you like/dislike the most?

I hate it

Do you have any suggestions on how they can improve?

They need to update their system and start doing their job