AirBnB

Which channel did you use to engage with AirBnB?

Application

Tell us about your experience with AirBnB

We went to this wonderful apartment and the hostess was amazing. It was a last minute booking but she managed to accommodate us. When we got there, her space was clean and cost. She even let us check-out late the next day.

What about the user experience did you like/dislike the most?

I liked that fact that she was accommodative.

Do you have any suggestions on how they can improve?

I think she needs to have a microwave, but besides that, everything was on point.