Which channel did you use to engage with Uber?
Tell us about your experience with Uber
I ordered an Uber and forgot to change my payment method. The app did not allow me to revert my payment method without canceling the trip
What about the user experience did you like/dislike the most?
I had to cancel the trip and wait for a new driver to accept my ride
Do you have any suggestions on how they can improve?
Allow to change the payment method after requesting a cab