Tell us about your experience
I was referred to Craig of "Appliance Repairs", he came to repair my washing machine, fiddled with it +- 10mins, for which I paid R350- cash. when next used +- a week later, it malfunctioned, flooded the floor & apartment next door. He promised to fix it in a day or two, waited for 10days & now no response to my phone calls. His ad states "work was done professionally & guaranteed...
What about the experience did you like/dislike the most?
Having to await his coming for days on end without a courtesy call.
Do you have any suggestions on how they can improve?
Practising good customer relations.