Rapid Tech

Tell us about your experience

I was referred to Craig of "Appliance Repairs", he came to repair my washing machine, fiddled with it +- 10mins, for which I paid R350- cash. when next used +- a week later, it malfunctioned, flooded the floor & apartment next door. He promised to fix it in a day or two, waited for 10days & now no response to my phone calls. His ad states "work was done professionally & guaranteed...

What about the experience did you like/dislike the most?

Having to await his coming for days on end without a courtesy call.

Do you have any suggestions on how they can improve?

Practising good customer relations.