Tell us about your experience
It's easier for them to take the money from your account but when it's time for them to refund you, they tell you it will take 10-15 business days. I find that ridiculous because I need my money back!!
What about the experience did you like/dislike the most?
The fact that they don't give you valid reasons why it takes so long for your money to be refunded back to you.
Do you have any suggestions on how they can improve?
They need to have systems in place where they refund their customers immediately.