Tell us about your experience
I was stuck with a flat tire and I called AA, they promptly took down my details and gave me an ETA of 75 minutes. 30 minutes later they text informing me that a driver has been dispatched to me and there is a link for me to track his progress. To my surprise, it says he would get there in 8 mins. He did arrive on time and I must say I am pleased with their service.
What about the experience did you like/dislike the most?
How prompt the service was!
Do you have any suggestions on how they can improve?
Hmmm... Maybe improve the microsite they use for driver tracking, it's really hard to zoom in.