Budget Insurance

Tell us about your experience

My car was damaged in a parking lot. The car guard took pictures of the damage which I took to the police station and lay a complaint. I forward the pictures of the damages and the car who knocked my car's registration number in order for them to trace the owner to fix my car. Budget registered a claim on their side on my expense which I refused cause it means to say that I am liable for the access for repairs and now the person who caused the damages is not found.

I cannot accept this.

What about the experience did you like/dislike the most?

That Budget is reluctant to trace the driver of the car with registration number CA 407 444 who actually caused the damage

Do you have any suggestions on how they can improve?

There is a case number involved.They just need to get this person in hand and let this person or his/ her insurance have my car fixed