Tell us about your experience
I subscribed to a magazine and received the wrong magazine. I phoned them numerous times. They will look into it.
Email sent 18/5/2018 - not answered...follow up email sent 30/5/2018 not answered
What about the experience did you like/dislike the most?
Dislike - they don't inform me of the progress
Do you have any suggestions on how they can improve?
At least keep the customer informed